Shipping Policy / Claims

**Please be advised that freight prices are subject to change without notice**

The method of shipment will be within the discretion of Taffy Town, Inc. unless other arrangements have been made, by “you” or “the customer”, with our Customer Service Department. Taffy Town, Inc. will not be held liable in for any delay by the shipping carrier, due to non-delivery or default in shipping, labor disputes, transportation shortage, delays in receipt of goods, priorities, fires, accidents or any other causes beyond the control of the seller, by the carrier.

IMPORTANT: It is the buyer's responsibility to inspect the goods BEFORE you accept it at your location from the shipping carrier. If there is noticeable damage to your order, you will need to resolve this issue with the carrier immediately, as you can file a claim with the company for reimbursements for damaged goods. Take pictures and sign the carrier’s delivery receipt if there’s any visible damage. Please review promptly for any concealed damage. There is a limitation of 4 DAYS to report damage to Taffy Town and/or carrier from time of receipt to process any shipping claims DO NOTdeduct the cost of any item from your invoice due to damage from the shipping carrier, unless authorized by Taffy Town, Inc. Invoice deductionsMUSTbe authorized by TaffyTown, Inc. Customer Service Department.

**PLEASE NOTE: Taffy Town, Inc. has no control over how orders are handled by the shipping carrier after it has left our warehouse and therefore cannot be held liable for damages, in any way, by the carrier**